The UK government confirmed a new scheme in April 2026 offering a free TV licence for people aged 60 and over. This guide explains who qualifies, what documents you need, and how to apply under the updated rules.
Who is eligible for the free TV licence for over 60s
To qualify for the Free TV Licence for Over-60s scheme you must be aged 60 or older and resident in the UK. The scheme is aimed at making TV services more affordable for older households.
Key eligibility points:
- Age: You must be 60 or older on the date your application is processed.
- Residency: You must live in the UK (England, Scotland, Wales or Northern Ireland).
- Single household: The licence covers all viewers at the qualifying address for television reception or BBC iPlayer use.
What changed in April 2026
The April 2026 update extended a national entitlement to a free TV licence for people aged 60 and over. The government confirmed the implementation details and centralised the application pathway to make sign-up easier.
Practical effect of the changes:
- Applications are processed through the official TV licensing service and a new government portal where required.
- Proof-of-age checks are standard; digital uploads are accepted to speed up processing.
- Existing concessions (e.g., for specific benefits) continue to apply where relevant.
How to apply for the free TV licence for over 60s
There are three main ways to apply: online, by phone, or by post. Applying online is the quickest option for most people.
Apply online (fastest)
Step-by-step online application:
- Visit the official TV licensing website or the government portal and select the over-60s licence option.
- Create or sign in to an account with your email address and a secure password.
- Complete the online form with name, date of birth, and UK address.
- Upload proof of age and proof of address as scanned images or photos.
- Review and submit. You will get an email confirmation and an estimated processing time.
Apply by phone
If you prefer speaking to an adviser, use the official TV licensing helpline listed on the government site. Have your documents ready — the advisor will confirm eligibility and explain how to send required proofs.
Apply by post
Request a paper application pack through the official channels. Complete the form, include photocopies of proof documents, and send by recorded delivery to the address provided in the pack.
What documents you will need
Prepare clear copies or photos of supporting documents before you start your application. Typical requirements include:
- Proof of age: passport, driving licence, birth certificate or HMRC record showing date of birth.
- Proof of address: recent utility bill, council tax bill, bank statement or NHS letter dated within the last three months.
- ID photo may be required in some cases if identity cannot be verified digitally.
If you already hold a free licence under a different concession, state this on your application and include any reference details.
How long does the application take?
Processing times vary. Online applications with clear documents are usually processed within 7–14 days. Phone-started or postal applications can take longer, sometimes up to 4–6 weeks depending on demand.
If extra checks are needed you will be informed by email or post with steps to resolve outstanding information.
What happens after approval
If your application is approved you will receive confirmation by email or post. The free TV licence typically starts from the approval date and covers the qualifying address for the standard licence period indicated in the confirmation.
Keep your confirmation letter or email for your records. You may need to show it if any queries arise about the licence at your address.
Troubleshooting and common questions
Common issues and how to fix them:
- Document rejected: Check image clarity and that the document shows full name and date of birth or address.
- Delay in processing: Confirm you uploaded all required documents and check spam folders for emails.
- Already paid for a licence: If you recently paid for a TV licence, you may be eligible for a refund from your payment date. Contact the service for refund details.
Real-world example
Case study: Margaret, 62, Oxford
Margaret applied online after receiving a leaflet from her local council. She uploaded a photo of her passport and a recent council tax bill. Her application was approved in nine days and she received an email confirmation showing the licence start date and a reference number. She later used the reference to claim a refund for the licence she had paid for earlier in the year.
The TV licence helps fund public service broadcasting in the UK. Under the new April 2026 rules, more households aged 60 and over can access the service at no cost.
Tips before you apply
- Gather documents before you start to avoid delays.
- Use the online service for a quicker outcome and electronic confirmation.
- If you need help, ask a trusted friend or family member to assist with uploading documents or contact the helpline for guidance.
If you are unsure about eligibility or require additional support (for example, if you have mobility issues or need a home visit), contact the official TV licensing service or your local council for advice and reasonable adjustments.
Following the steps above will help ensure a smooth application under the new Free TV Licence for Over-60s rules introduced in April 2026.